Acceptable Usage Policy
Customer agrees when using, or accessing Dream Door Soft's services that the following terms and conditions of this policy will be met.
Acceptable Usage Policy
01. User agrees to use the service in manner consistent with any and all applicable laws. In the event that this account is not used in accordance with all Applicable Laws including, but not limited to Local, State or Federal Laws, Dream Door Soft.net reserves the right to cooperate with all or any law enforcement agencies.
02. User agrees to follow the Acceptable Use Policy of any network user connects to, including Dream Door Soft.net's system.
USAGE OF Dream Door Soft.net SERVICES
03. Use of Dream Door Soft.net's service requires a certain level of knowledge in the use of Internet languages, protocols, and software. This level of knowledge varies depending on the anticipated use and desired content of Client's web space by the Client. The following examples are offered:
- Web Publishing: requires knowledge of HTML, properly locating and linking documents, FTPing Web contents, Graphics, text, sound, image mapping, etc.
- FrontPage web publishing: knowledge of the FrontPage tools as well as Telnet and FTP understanding and capability.
- CGI-Scripts: requires a knowledge of the UNIX environment, TAR & GUNZIP commands, Perl, CShell scripts, permissions, etc.
- Autoresponders: a knowledge of Procmail auto-responder features, forwarding mail, use of mail clients to receive and send mail, etc.
NOTE: Dream Door Soft.net does NOT provide support for third party scripts, databases or other related stuff. However our expert technical staff will help you to sort it out, but this is just as a favor.
04. Client is allowed to resell the storage and transfer services provided by Dream Door Soft.net. Client agrees to handle and is responsible for all third-party customer's content, support, setup and maintenance. Dream Door Soft.net agrees to Reseller pricing as described on the Price and Terms Sheet, provided that client has at least one other non-resold account with Dream Door Soft.net. Client agrees to having the necessary additional knowledge and skill level for the reselling services provided. The Client's clients shall not contact Dream Door Soft.net under any circumstances.
PAYMENT ISSUES
05. User agrees to pay Dream Door Soft.net all charges relating to the use of User's account(s) according to rates and prices stated on said sales order at the time of commencement.
06. User is responsible for charges at the time the service is used and Dream Door Soft.net may apply the amount due to User's credit card at any time.
07. Dream Door Soft.net reserves the right to suspend access to service for User's account(s) upon an indication of credit problems including delinquent payments or rejection of any credit card charges.
08. Neither Dream Door Soft.net nor its Information Providers are responsible for any damages arising from User's use of Dream Door Soft.net or by User's inability to use Dream Door Soft.net service.
09. Dues must be paid on a timely basis. Dues charges will continue regardless of your use unless and until you notify us in writing that you wish to cancel your membership at the end of your contract period. 30 days cancellation notice prior to the end of your current term is required. You can cancel your membership within your first 30 days and receive a full refund on your monthly fees. After the first 30 days you can still cancel your account but cancellation will become effective at the end of your current contract period and no partial refunds will be given.
10. Dream Door Soft.net reserves the right to collect damages (software, hardware & man hours) if any harm is done to Dream Door Soft.net which requires repair or reconfiguration of any kind.
11. Credit Card payment: If Customer chooses to pay for services by credit card, Customer grants Dream Door Soft.net Internet Services the right to charge payments to that card on each due date. Customer further agrees not to challenge nor dispute any charge representing hosting payments.
IMMEDIATE SUSPENSIONS
12. The following violations of "etiquette" are grounds for immediate suspension of service pending investigation by Dream Door Soft.net and will result in termination of the account(s) the investigation determines to have originated or transmitted these types of traffic.
(a) Posting a single article or substantially similar articles to an excessive number of newsgroups (i.e., 20 or more) or continued posting of articles which are off-topic (e.g., off-topic according to the newsgroup charter or the article provokes complaints from the regular readers of the newsgroup for being off-topic).
(b) Sending unsolicited mass e-mailings (i.e., to more than 25 users) which provoke complaints from the recipients.
(c) Engaging in either (a) or (b) from a provider other than Dream Door Soft.net and using an account on Dream Door Soft.net as a mail drop for responses, or advertising a web site hosted at Dream Door Soft.net.
(d) Continued harassment of other individuals on the Internet after being asked to stop by those individuals and by Dream Door Soft.net.
(e) Impersonating another user or otherwise falsifying one's user name in e-mail, Usenet postings, on IRC, or with any other Internet service. (This does not preclude the use of nicknames in IRC or the use of anonymous re-mailer services.)
13. Users whose accounts are terminated for any of the above infractions are also responsible for the cost of labor to cleanup and respond to complaints incurred by Dream Door Soft.net.
14. User hereby agrees that any material submitted for publication on Dream Door Soft.net through user's account(s) does not violate or infringe any copyright, trademark, patent, statutory, common law or proprietary rights of others, or contain anything obscene or libelous. Software intended to facilitate any such violations or infringements may not be stored on Dream Door Soft.net.
15. Dream Door Soft.net, at its sole business judgment, may terminate this membership Agreement immediately or suspend User's access to the service upon any breach of this membership Agreement by User, including, but not limited to, refusal or failure to pay for services provided or by sole judgment of Dream Door Soft.net that User may be performing activities harmful to Dream Door Soft.net or its Users, employees, vendors, business relationships or any other users of the Internet.
HIGH RESOURCE USER POLICY
16. Resources are defined as bandwidth and/or processor utilization. Dream Door Soft.net Web Hosting Solutions may implement the following policy to its sole discretion:
When a web site is found to be monopolizing the resources available, Dream Door Soft.net Web Hosting Solutions reserves the right to suspend that site immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers.
CANCELLATION AND REFUNDS
17. The 30-day money back guarantee will apply to those who has subscribed to hosting packages which are on monthly basis. No refund will be given to semiannually or annually service plans.
18. This agreement, User account, contract, and billing will automatically renew unless canceled in writing 30 days prior to the renewal date.
AUP MODIFICATIONS:
19. Dream Door Soft.net may modify these terms and conditions upon notice published Online via Dream Door Soft. User's use of Dream Door Soft services after such notice shall constitute User's acceptance of the modifications to this Agreement.
